MEMBER SERVICES REPRESENTATIVE
The Greater Burlington YMCA provides a diverse organization of people of all ages joined together by a shared commitment to nurturing the potential of youth, healthy living and fostering a sense of social responsibility. As a Y employee, you’ll be inspired to make a difference each day in a position that matters. With a strong mission and core values, we offer a cause you can participate in.
Find your Y position today!
The Y is looking for an outgoing, friendly and flexible individual to work with our Member Services team at our 266 College Street facility. In this role, you’re work closely with our members in checking them in and out for facility usage, selling and managing memberships, answering the main line to the Y and provide familiar guidance regarding programs, hours, and facility usage.
The ideal candidate will be responsible for fulfilling a variety of shifts throughout the day/week including opening shifts at 5:00 am and closing shifts until 10:00 pm, provide excellent customer service, and have experience working with database programs.
Primary responsibilities may include opening and closing the facility, checking in and out members, answering questions regarding classes, schedules and the Y facility, creating new, updating, or terminating memberships, communicating effectively to management regarding issues or concerns, ensuring member safety and maintaining towel supply for Wellness, Group Fitness and Wellness Center.
- Provide excellent service to Y members, community and staff
- Must be reliable, dependable and flexible
- Ability to learn and navigate member database
- Understand basic cash handling
- Demonstrate Y Character Values: Caring, Honesty, Respect, and Responsibility
The Y offers an individual membership to the Burlington facilities as well as program discounts for immediate family members for many programs.
Send your cover letter and resume firstname.lastname@example.org for employment consideration.
The Greater Burlington YMCA is an Equal Opportunity Employer.